Is your Android smartphone preventing you from communicating with friends and family because it won’t make or phone not receiving calls? That can be a problem in times like these, when staying in touch with people is critical. We’ll go over a few possible causes and how to fix phone not receiving calls.
Of course, we are aware of the fragmentation of Android models, and our solutions cover the majority, if not all, of them. The first cause of phone not receiving calls issue is a lack of network coverage. Check the signal strength in your area using the cellular network bar on your smartphone. If your network reception is poor, try moving to a different location to improve it.
Check to see if you have ‘Do Not Disturb’ turned on on your phone, as this can block or silence incoming calls. Additionally, if you are unable to phone not receiving calls from a specific contact, make sure the phone number has not been blocked. If you can’t call a specific number, check to see if the person has blocked you; if so, try calling the person with a different number.
The problem (phone not receiving calls) could also be caused by a minor glitch that can be resolved by restarting the device. So, restart your phone and see if everything works again. This issue could also be caused by malware.
If you’ve noticed that you can’t make or receive calls after installing an app, uninstall it and see if things return to normal. If you’ve tried everything above and your Android phone still won’t make or phone not receiving calls, move on to the methods in the next section.
What Causes Android Phone Not Receiving Calls?
There are several reasons why your Android phone isn’t ringing. The phone could be physically damaged or infected with malware in the worst-case scenario. Most likely, you accidentally silenced your phone, set it to Airplane or Do Not Disturb mode, activated call forwarding, or there’s an issue with a third-party app.
There may be a problem with your device’s SIM card, damage to your phone, or a problem with your account or carrier if you will be unable to make calls from your phone.
To solve the problem, phone not receiving calls, follow the steps below.
1. Disable Airplane Mode
Make sure your device’s Airplane Mode is turned off. If it’s turned off but your Android phone still won’t make or receive calls, attempt enabling Airplane Mode for a few seconds and then turning it off.
From the Android Quick Settings drawer, disable Airplane Mode, or go to Settings > Network & Internet > Airplane Mode.
If you still can’t make calls after activating Airplane Mode on your Android smartphone, try the next option.
2. Check SIM Card
If the SIM card (s) on your Android device is inserted incorrectly, you may be unable to make or receive calls. You have the option of physically ejecting your SIM card (s) and double-checking that they are properly inserted into the SIM tray/port as directed by the manufacturer. Remove the SIM card and reinstall it to see if you can now make phone calls.
3. Reactivate SIM Cards
Rather than dislodging your SIM cards, you can disable and reactivate them. This may help you resolve any phone-SIM card conflicts that are preventing you from making or receiving calls. To deactivate a SIM card on your Android device, follow the steps below.
Step 1: Select ‘Network & Internet‘ from the Android Settings menu.
Step 2: Tap the option SIM cards.
Step 3: Just, click the SIM card that isn’t able to make or receive calls.
Step 4: To deactivate the SIM, switch on the On button and tap OK on the prompt.
The SIM will be deactivated, and you should receive a notification when the process is complete. To continue, tap OK.
If you have multiple SIM cards on your phone, you can only deactivate one of them. When you try to deactivate your phone’s only SIM card, you’ll get an error message that says “Error: can’t disable all the SIMs.”
Step 5: Toggle just on SIM card to reactivate it on the same SIM configuration page.
When the process is finished, you should receive a notification. To continue, press OK. Make a call now to see if the solution resolves your issue of Phone Not Receiving Calls.
4. Clear Dialer Cache Data
Clearing the cache data in your dialer app may also help you get your phone to make phone calls.
Step 1: Select ‘Apps & notifications‘ from the Settings menu.
Step 2: Tap ‘See All Apps’.
Step 3: Select Phone from the list of applications after scrolling through the list.
Step 4: Select ‘Storage & cache’.
Step 5: Tap the Clear cache icon.
Now open the dialer and see if you can make (and receive) phone calls. You should not be concerned because clearing the smart phone cache data will not deactivate your call history or contacts.
5. Contact Network Carrier
If you can make and receive calls with another SIM card, you could perhaps contact your network carrier—using a different phone number or through social media—to confirm that the impacted SIM card is active and hasn’t been blocked. If the SIM card is active, you may be given useful information to help you resolve the issue with your SIM card.
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Conclusion
If none of the above solutions solves the Phone Not Receiving Calls, you should fix your phone’s factory settings. If that also fails, the issue is almost certainly hardware-related. A faulty antenna or a damaged SIM port could be the source of the issue. What are the chances? Check your device for possible hardware damage at an authorized smartphone repair center.
