An Amazon seller virtual assistant assists with managing your AMZ e-commerce business. They offer their assistance remotely to carry out different tasks. You can hire a VA for a part-time, full-time, temporary or contractual basis.
A lot of the VAs nowadays work as freelancers. You pay them money to perform certain tasks or compensate them for an hourly rate. When you hire the services of a VA, you outsource the tasks that take a lot of your time and hurt your daily productivity. Sometimes, you do not have the skills to perform certain tasks like translating a product listing into another language, copywriting, or using graphic designing tools.
Do you think you cannot get the full potential of your FBA business? If that is the case, you need to hire Amazon virtual assistant services. Services with the right skills can help your business perform difficult tasks. You need to look carefully for a resource to try and find someone reliable, who can excellently communicate with you. A person or service that understands your needs and communicates fast. When you delegate your tasks to experts, you can explore other areas of business that you can improve.
When Should I Hire Virtual Assistant for Amazon FBA?
This is a question that a lot of the entrepreneur asks themselves. When is it the right time to give your tasks to a VA? Well, the simple answer is that when the tasks you are performing overwhelm you, consider hiring a virtual assistant. Or when you think performing too many routine tasks is hurting your ability to grow your business, you can think of delegating such tasks.
Let us discuss some possible scenarios when an entrepreneur thinks it is the right time to outsource their day-to-day tasks.
Repetition of the Tasks
When you have to spend a lot of time completing the same tasks again and again. The repetitive processes set you on an unending loop of tasks to complete. For example, if you are receiving a lot of orders and you need to negotiate prices to keep ordering inventory regularly, you need to assign that to a VA. By outsourcing the order of inventory, for instance, you can focus on things like adding more products to your existing category or perhaps launching another brand.
Too Exhausted to Complete Tasks on Time
You can also consider hiring Amazon virtual assistant services when you think you have to manage too many tasks. This unending series of to-do items make it difficult for you to enjoy life or perhaps focus on other things in life. This is another situation in which you can consider hiring a VA.
Instead of waking up early in the morning to work all day long and perform the routine, you can hire an expert Amazon virtual assistant to free up time for you. VAs with the relevant expertise also mean you do not need to wear too many hats like copywriting, negotiating, fulfillment, and campaign management at the same time.
What Tasks Amazon Virtual Assistant Services Perform?
The best VAs perform a lot of mundane tasks for your FBA business. They free up your time so you can spend it elsewhere more productively. You can keep your focus by letting VAs perform urgent day-to-day tasks. Use this free time to scale your business or spend more time with your loved ones. Make sure that you take time to hire the right resources with the skill set that matches your requirements.
Follow these simple tips to hire the best Amazon virtual assistant providers.
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Customer Support
Customer is at the center of your FBA business with many strict policies regulating the AMZ marketplace. VAs answer questions, take feedback, resolve customer service issues and correspond via email. Customer service delivery is a continuous process and a trained VA can aptly handle it so you don’t have to do it by yourself.
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Product Listing Optimization
Optimization of a listing is very critical for ranking and getting relevant organic traffic. Sometimes, the changing competitive environment makes it imperative that the owner updates the listing regularly. Business owners do not always have the time to optimize their listings and resolve SEO-related issues.
An SEO virtual assistant for Amazon knows the issues that a listing may face. Thus, they remain attentive to its overall competitors and what things they need to do to maintain its position with the marketplace’s SERPs. They also know how to manage stale inventory and when to sell off if seeing revenue drops. They can accordingly update images and text to keep the product listing fresh and market-relevant.
Amazon virtual assistant services have in-depth knowledge of software and tools for finding the right keywords. For instance, they are aware of tools like Amazon Keyword Tool, Helium 10, and Jungle Scout among others. Their expertise in using keyword tools and Amazon product listing optimization saves you a lot of time.
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Maintain Robust Social Media Presence
When you hire a VA, a lot of them already know how to properly manage your social media presence. They post the updates, respond to feedback, and respond to customers’ queries. They also assist with the optimization of advertising & marketing campaigns to reduce ACoS. Amazon virtual assistant services also help you prepare insights on the effectiveness of your social media campaign, prepare reports and perform other tasks.
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AMZ Virtual Assistants for Graphic Designing
There are different tasks in which you need the help of the VAs for graphic designing. They help you create high-quality photos and also ensure they comply with the Amazon guidelines. Expect best quality results from expert AMZ graphic designing VAs for 3D product renders, lifestyle photos, before-after images, infographics, and illustrations.
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Product Hunting and Sourcing
When you appoint an Amazon virtual assistant, you can ask them to hunt profitable products with less competition. Amazon virtual assistant services also assist with the sourcing of the products. FBA product sourcing services involve finding the right supplier who can deliver you the products you need while offering you the best possible prices. If you need help with product research and sourcing, make sure you hire a VA who has a proven track record in performing these tasks.
The next question that arises in many e-commerce entrepreneurs’ minds is “how to train an Amazon virtual assistant?”. If you are hiring a VA, do not assume that they will know all the tasks you want them to perfect. Even if they have experience, you may want them to perform those tasks in a certain way. This kind of expectation to get perfection in their work requires training.
For example, if you want to train your virtual assistants for providing customer support tasks, you can use audio or video for them. You can also use information packets or brochures to send to your Amazon virtual assistant services. Also, consider a FAQs (Frequently Asked Questions) section to provide extra consultation.
The recording of screen-sharing sessions is another great idea for future VAs’ training. This approach helps you save time when training an Amazon FBA virtual assistant. There is different paid and open source video editing software with a gradual learning curve. For example, you can use Shotcut to make basic videos and add simple things to make them easily understandable.
There are many YouTube video tutorials available to guide VAs on the use of Zendesk, Shopify, and Helium 10. You can easily find expert tutorials and also acquire some of the skills to better delegate tasks. This also means you can use links, screenshots, and attachments in Dropbox and Google Drive to share the tools. Always break down complex tasks into smaller steps to make it easy for the VAs to learn.
Best Amazon Virtual Assistant Services Hiring Sources
There are different ways in which you can find and hire Amazon virtual assistants. The use of agencies is one way to get the resources you need to meet your requirements. Many of these agencies charge you a fee and others use a leasing model to hire your VAs.
List Down the Tasks You Want FBA Virtual Assistants to Perform
You can consider hiring certified Amazon virtual assistant services. Still, first, you need to establish what kind of tasks you want your VAs to perform.
Unless you correctly define your task requirements, you may not get the value you want by hiring virtual assistants.
Do you want to hire VA to get assistance in customer support? Are there any requirements to perform product research? If you don’t define your task requirements, you will end up working with someone who does not have the skills to perform the tasks perfectly. In that case, you either need to spend more time hiring someone who does know how to perform such tasks or spend extra time and money to train them.
Hiring from Different Countries
Many countries have a large pool of AMZ virtual assistants. Two countries that top the table in VA resources are the Philippines and Pakistan. The Philippines is in this industry for a long time. Pakistan is a new entrant to this market. The typical hiring salary for a starting VA is $2 to $5 per hour.
These expert VAs optimize the AMZ product listings, deliver exceptional customer support, create shipping plans, and perform general administration tasks. You can employ their services on a full-time or part-time basis.
Using the Freelancing Websites for Hiring VAs
Websites like Upwork.com and Fiverr.com are websites that you can use for hiring Amazon virtual assistant services.
- Fiverr is a market for performing tasks for $5. You can use it to get small tasks done in managing your AMZ store.
- Upwork is good for long-term and one-time tasks with a higher price tag. Still, it is a very competitive marketplace to find and hire resources.
Interviewing and Finalizing the Hiring Decision
Amazon virtual assistant services are an integral part of success in the FBA business. Conduct job interviews and consider more than one option for employing an Amazon virtual assistant. Do not always go for the most effective method but also consider the quality of work done. If you have to redo the work done by the VA, then there is no point in hiring them. Therefore, balance compensation to pay with the quality of work done.
Conclusion
An Amazon virtual assistant can help you in more than one way. They can save you a lot of time and let you focus on growing your business. Also, you do not need to master micro-skills to keep your business afloat. Perform your due diligence to hire resources that match what you require. The initial effort that you put in will save you from a lot of heartaches later.
