NicView is an ingenious small camera system installed at designated NICU bed spaces that, via a secure online portal, enables parents, family members, and acquaintances to view their infant in real time, around the clock. This service assists bereaved or hospitalized families in forming a connection with their infant, even in the absence of their physical presence in the NICU. NicView can offer reassurance and peace of mind in situations where your presence at the bedside is not possible.
The camera provides a secure image transmission that enables family members and caregivers to remotely observe their infant. Family members can securely access NicView® using a laptop, smartphone, or tablet from any location with an internet connection. The service is compatible with the majority of widely used web browsers and all internet-capable devices.
Define NicView
By installing a compact camera system at designated NICU beds, NicView enables family, friends, and parents to monitor their infant in real-time, around the clock, via a secure online portal. This service facilitates the development of a bond between hospitalized infants and their families, even in situations where physical presence in the NICU is not possible. NicView can offer reassurance and peace of mind in situations where your presence at the bedside is not possible. The camera provides a secure image transmission that enables family members and caregivers to remotely observe their infant. NicView is accessible in a secure manner to family members from any location with an internet connection using a laptop, smartphone, or tablet. The service is widely utilized and compatible with all internet-capable devices.
What is the procedure for accessing NicView?
After providing your signature on a consent form to utilize the NicView Streaming Camera System, you will be issued a hard copy that includes your individual login credentials. If you prefer, these credentials can also be issued via text message or email. Upon initial login from a new computer, tablet, or smartphone, an individual or a member of their family may be prompted to provide one-time consent. You may distribute these credentials to your loved ones if you so choose. Kindly advise them against disclosing your login credentials to unauthorized parties.
Is NicView protected?
Similar to online banking, NicView generates a streaming image that travels securely using the current web standard. Cameras do not transmit or record sound. Your baby’s images will remain inaccessible to any other user unless you grant them the login credentials.
Nicview Login Specifications
To access Nicview, the following is required:
- Your infant is issued access credentials by the NICU of the facility where he or she is admitted. This consists of a username and password that are specific to your account.
- Internet-capable hardware, including but not limited to smartphones, tablets, laptops, and desktop computers. Nicview is accessible on a variety of platforms, including iOS, Android, Mac, and Windows.
- An open-source web browser. For the optimal experience, Nicview suggests using the most recent versions of browsers, including Chrome, Firefox, Safari, or Edge.
By following the procedures delineated below, you can now access Nicview after completing these fundamentals:
How to log in to Nicview at www.Nicview.net: A Proposed Guide
Navigate to www.nicview.net and enter the Nicview login credentials into your web browser.
On the login page, a box for entering the username will appear after another box for entering the password.
- In the first field, enter the username that the NICU has assigned you. Because this value is case-sensitive, please input it precisely as it appears.
- In the field below, enter the password for your account that the hospital staff has provided.
- Navigate to the ‘Login’ page. You will then be logged into your account.
- The system will redirect you to the video page, where you can view a live stream from the bassinet camera of your infant, once you have successfully logged in.
- The display may exhibit multiple concurrent recordings if your infant is equipped with multiple cameras. Various video channels are selectable via the alternatives displayed on the screen.
- For enhanced viewing, the video broadcast will include controls for zooming in, adjusting the camera angle, and more.
- Reload the page and verify your internet connection if the video fails to display.
- Connectivity issues may disrupt the transmission of videos.
- Click the ‘Logout’ link located in the upper right corner of the screen when you are finished using Nicview to exit your account securely.
The primary login page provides parents with expedient access to monitor their infant. Further menu choices are provided for accessing support, customizing settings, and more. By following the aforementioned procedures, guardians can effortlessly establish an account and maintain a sense of connection with their infant from any location and at any moment.
What should I anticipate?
After logging in, you will be able to view live images of your infant. However, you will observe an “offline” image if the camera is momentarily “offline” while the nurse attends to your infant. Please anticipate a prompt response. Keep in mind that the care of your infant is of the utmost importance and that your infant’s image may be frequently unavailable on the internet. Please be patient and have faith that your infant is in excellent hands.
Valuable Information for Parents Regarding NicView
- The purpose of the camera is to provide you and your family with solace and connection.
- Please inform the staff if the NicView camera induces anxiety or serves as a source of distraction; they can disable the camera accordingly.
- The camera is securely attached to one side of the infant’s cot and demands not to be relocated. If you believe that the camera lens requires repositioning, please contact
- NicView technical service via the number displayed at the bottom of the screen. It is possible to remotely reposition the camera lens.
- Your view will be obscured if your infant’s incubator is covered with a covering for mild protection against the environment.
- When your infant is undergoing phototherapy, the hue will become distorted.
- While the camera is in an offline state, care will be given to your infant.
Moments will come when
- Your infant has vomited or experienced a moist burp.
- Your infant has misplaced his or her pacifier.
- Slipped eye coverings or the phototherapy setting
- Your infant will be away from view for suckling or medical reasons.
The care that you observe and undergo in the neonatal intensive care unit is identical when you return home. Movement, crying, and spitting are all typical infant responses. We respectfully request your patience during this period. Rest assured that your infant is receiving exceptional care from your nurse.
Fosters confidence in the NICU
The admission of a neonate to the intensive care unit can induce profound emotional and psychological distress in the parents. Nicview cameras foster confidence and trust throughout the NICU. Stay by:
- Providing parents with round-the-clock virtual access to their infant in situations where they are unable to be present in person. This practice offers reassurance and fosters a sense of parental involvement.
- Providing parents with direct observation of the attentive care that physicians and nurses administer. Observing real-time interactions instills NICU staff with confidence.
- Grant acquaintances and family access to the infant’s development. This provides parents with social support and solace.
- By notifying parents, they serve as a second set of eyes to inform staff if the infant requires attention.
- Visual aids that assist parents in comprehending the baby’s conditions, requirements, and progress are beneficial in post-discharge care.
- A reduction in parental tension and anxiety has a beneficial effect on milk production.
By integrating Nicview cameras, parents experience a heightened sense of connection with their infant, facilitating their navigation of the NICU and cultivating a provider-family partnership that is concentrated on the well-being of the child.
Nicview Camera Difficulty Resolution
Similar to any technological device, Nicview cameras may experience intermittent malfunctions that impede video transmission. Common suggestions for troubleshooting include:
- The video may have ceased due to internet connectivity issues on the hospital or user end; therefore, please reload the browser page.
- Verify whether your browser requires any software updates, as older, unsupported versions may cause video to malfunction.
- If some browsers support streaming but others do not, it may be necessary to switch browsers. Problems with browser compatibility may impede streaming.
- Verify the pace of your Internet connection, as a slow bandwidth can disrupt video playback. The minimum acceptable upload/download bandwidth is 10 Mbps.
- When using a mobile device instead of WiFi, ensure that cellular data is enabled, as WiFi coverage may be limited.
- Possible network maintenance at the hospital that could result in an outage. Confirm with the NICU personnel any issues that are known to exist.
- If camera control functions such as pan, zoom, or tilt are not operational, the camera is probably at fault. For rectification, notify the hospital’s IT/engineering department.
- Uninstall and reinstall the most recent version of your browser as a last resort if all other troubleshooting attempts fail and the problems continue to persist.
For immediate troubleshooting of any unresolved camera errors, please contact the NICU or Nicview support team. The care team can typically easily resolve simple issues or make small changes to the system.
Methods to Reset Nicview Login Password
You can reset your account password with relative ease if you forget it.
- Select the ‘Forgot Password’ link located beneath the login fields at www.nicview.net.
- Click Submit after entering your registered email address in the field that appears.
- If Nicview can confirm that you are a registered user in their system, they will email you a password reset link.
- After clicking the password reset link that was emailed to you, proceed to input a new password of your preference.
- Utilize the username and password that you just generated to log in.
If you have not yet registered your email address or have encountered difficulties logging in, please contact the NICU personnel for assistance in resetting your credentials.
System for Web Cameras (NICVIEW 2)
Through a closed-circuit video transmission that Nicview offers, families can remotely watch neonates in the NICU. Key characteristics of the Nicview system include:
- For live-streaming video, HD cameras with high-resolution images are strategically placed at the bedside of each infant. Options for recording are deactivated to protect privacy.
- Ensuring the security of all video transmissions and data through end-to-end encryption.
- Parental and authorized relative login access is limited to individuals who possess distinct username and password credentials.
- A web portal accessible via any internet-connected device is accessible at www.nicview.net for viewing videos.
- The utilization of zoom, pan, and tilt controls enables guardians to exert remote control over the camera angle to achieve an optimal viewing experience.
- HIPAA-compliant systems for safeguarding the health information of patients. Audit video access logs.
- Dedicated customer service for parents and hospital staff seven days per week.
Parental reassurance is the goal of the Nicview platform, which enables users to remotely monitor their infant’s condition without physically being present in the NICU. It also facilitates communication with family and friends and provides updates.
Would you prefer technical assistance?
Family members have access to NicView’s round-the-clock technical support. For any inquiries regarding technical difficulties, login assistance, or camera adjustments, kindly contact the support team at (855) NIC-VIEW or (855) 642-8439.
Make contact with us
Request an appointment or dial (412) 362-8677 to speak with a physician regarding AHN’s pregnancy and infant services.
What shall I behold?
After logging in, you will be able to view live images of your infant. You will see an “off-line” image, however, if the nurse is attending to your infant while the camera is temporarily “off-line.” Please check back shortly. Keep in mind that your infant’s care is of the utmost importance, and the image may be frequently “off-line.” We appreciate your patience and assure you that your infant is receiving exceptional attention.
Beneficial NicView Information for Parents
The NicView camera is designed to offer solace and connectivity for you and your family. Should it induce distress or serve as a source of distraction, kindly inform the staff so that the camera can be deactivated. The camera is securely attached to one side of the baby’s bed and should not be relocated. Should you require assistance repositioning the lens, please contact the NicView technical service number listed at the bottom of the viewing screen. Repositioning the lens remotely is also possible.
- If a covering blocks out ambient light from your infant’s incubator, visibility will suffer.
- When your infant is undergoing phototherapy, the hue will become distorted.
- While the camera is in a dormant state, care will be given to your infant.
- Occasions will arise when
- Your infant has vomited or experienced a moist burp.
- Your infant has misplaced his or her pacifier.
- Slipped eye coverings or the phototherapy setting
- Your infant will be away from view for suckling or medical reasons.
The level of care observed and experienced in the Neonatal Intensive Care Unit (NICU) is equivalent to that experienced at home. It is normal for infants to exhibit behaviors such as crying, spitting, and movement. During these times, we kindly request your patience and assure you that your nurse is delivering exceptional care to your child.
In closing,
In summary, NicView represents a novel and empathetic resolution that seeks to mitigate the geographical separation between parents, family members, and their infants in the Neonatal Intensive Care Unit (NICU). Through the strategic placement of miniature cameras at designated bed areas, NicView facilitates continuous, secure online access to real-time footage of infants around the clock. This feature proves particularly advantageous for parents of premature or hospitalized infants, who may occasionally be unable to physically visit the NIC.
FAQs:
To begin, define NicView.
NicView is a novel compact camera system that is strategically installed in designated bed areas within the Neonatal Intensive Care Unit (NICU). It provides a secure online portal through which parents, family members, and acquaintances can observe their infant in real-time, around the clock.
2. What are the benefits of NicView for families with neonates in the NICU?
NicView facilitates the establishment of a connection between families and their premature or hospitalized infants by granting them access to real-time video feeds from any location, including the NICU. This service instills reassurance and tranquility in both parents and family members, thereby augmenting the emotional welfare of families amidst difficult circumstances.
3. Describe how the surveillance system operates.
Parents and family members can remotely access a secure image stream that the NicView camera provides. The service is accessible round the clock, enabling family members to securely monitor their infant from any location with an internet connection and compatible devices, including laptops, smartphones, and tablets.
4. Is NicView compatible with a wide range of browsers and devices?
NicView ensures flexibility and usability for families by being compatible with all internet-capable devices, including laptops, smartphones, and tablets, and accessible via the majority of prominent web browsers.
5. Are there any expenses incurred when utilizing NicView?
Regarding NicView accessibility and potential fees, families interested in utilizing the service may wish to contact the particular healthcare facility that provides it, as no such information is provided regarding such expenses.
